Shop Policies

This shop sells tshirts and sometimes other items by joelleFORSURE.

These projects are thought about and planned out in the Mount Pleasant neighbourhood in Vancouver Canada and made on an island under a bridge a few kilometres away (its true!).

Shipping
Shipping is a flat 10$ worldwide.
but, if you live in VANCOUVER canada - email me [email protected] and we can arrange to meet up and avoid shipping...

CANADA and USA:
We send our pieces by Canada post / USPS. Items Ship 3 - 7 business days after order. Any and all Customs charges are the responsibility of the buyer. 

INTERNATIONAL:
We are working on international shipping, please email us and we can get you fixed up. At the moment we ship int'l economy. Economy orders come with no tracking information and we do not take responsibility for lost packages in this case. Duties and Fees are to be paid by the customer. If you need your order expedited please contact us by using the contact button on our site.

Handling
Please allow 3-7 business days for your order to be processed and shipped. Tracking will be provided upon request.

Returns
We don't accept returns unless the product came defective. If you do get a defective product contact us within 5 days of getting it and we'll get it sorted for you. Any returns must be as received, unused with tags on...

Payments
If you don't want to use a credit card and prefer For internet email money transfer please contact us directly at [email protected]